Privacy Notice

EWING TRUST COMPANY (PTY) LTD: FSP 713

EWING TRUST COMPANY (PTY) LTD is an Authorised Financial Services Provider: FSP 713, we provide a quality personal service with a focus on expertise, professionalism and integrity.  Our services include:-

  • Management of share and unit trust portfolios
  • Retirement planning and management of retirement capital
  • The formation and administration of international trusts
  • Money market investments
  • Financial and investment advice
  • International investments

Ewing Trust Company (Pty) Ltd knows that current and potential clients, those persons and entities who are suppliers to us and all our employees care how personal information about them is used and shared. This policy describes the types of personal information that we may collect, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect the privacy of those persons and entities we deal with.

As used throughout this policy, the terms “the Company,us” or “we” refers to EWING TRUST COMPANY (PTY) LTD.  

  1. CONTACT DETAILS

The physical, postal, telephonic and electronic addresses are as follows:-

EWING TRUST COMPANY (PTY) LTD

Mafavuke House, 28 Old Main Road, Hillcrest, KwaZulu Natal, 3610

P.O. Box 1, Hillcrest, 3650 

Tel:   +27 (0)31 765 5937 or 031 765 7301

Fax:  +27 (0)31 765 3687 

Email: info@ewing.co.za

Website: ewingtrust.co.za 

  1. PERSONAL INFORMATION

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, birth date, e-mail address, mailing address, or telephone number that can be used to identify you. Generally, we will only process your Personal Data as described in this Privacy Policy. However, we reserve the right, to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.

The next sections explain how and when we collect Personal Data from you. 

  1. INTENDED USE OF PERSONAL DATA

Most of our services do not require any form of registration, allowing you to visit our website without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for us to respond to your query. 

We collect personal information by way of face-to-face interviews, business cards, telephone conversations, emails, our website and from third parties such as when requiring an employee reference. We may collect and hold information from current and prospective clients, suppliers and their employees, our own employees and prospective employees as well as contractors and others. 

  1. PERSONAL INFORMATION ABOUT CHILDREN

We do not knowingly collect personal information from children (under 18 years of age) without the permission of their parent or guardian. 

  1. NON-DISCLOSURE OF PERSONAL DATA

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. 

  1. RIGHT OF ACCESS, CORRECTION AND OBJECTION

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at info@ewing.co.za. If you contact us, please provide the specific information you would like us to correct, update or delete plus a proper identification of yourself. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us. 

  1. SECURITY AND CONFIDENTIALITY

To ensure the security and confidentiality of Personal Data, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

  1. PROTECTION OF THE COMPANY AND OTHERS

We will only release personal information when we believe that such a release is appropriate to comply with the law; enforce or apply our mandated or other agreements; or protect the rights, property or safety of the Company. However, this does not include selling, sharing or otherwise disclosing personally identifiable information from persons or entities for commercial purposes in a way that is contrary to the commitments made in this privacy policy.

  1. COOKIES

A cookie is a small piece of data that is sent (usually in the form of a text file) from a website to the user’s device, such as a computer, smartphone or tablet. The purpose of a cookie is to provide a reliable mechanism to “remember” user behaviour (keeping track of previous actions), e.g. remembering the contents of an online shopping cart, and actions the user performed whilst browsing when not signed up or logged into their online account.

We use cookies to make our website easier to use, to deliver a personalised experience on our website, and to better tailor our products, services and website to your interests and needs. Cookies are used to help speed up your future activities and your experience on our website.

Please refer to our Cookie Policy for more information.

  1. STORAGE OF DATA

We retain your personal data only for the period necessary for the purposes set out in this policy or in accordance with the provisions of any applicable legislation.

  1. NOTICES AND REVISIONS

If you have any concern about privacy at the Company please e-mail us a thorough description and we will try to resolve the issue for you.  Unless stated otherwise, our current privacy policy applies to all information that we have on record. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of personal information collected in the past without the consent of affected persons. 

  1. CONTACT US

If you have any queries or complaints about our compliance with this Privacy Notice or Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email us at info@ewing.co.za.